Responsible Gaming
Introduction
At Weybridge Casino Club, we believe gambling should be enjoyed as entertainment only. It is never a way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember that the house always has a mathematical advantage, and outcomes are determined by chance.
Age Verification
All players must be 18 years of age or older to gamble with us. This is a legal requirement in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not attempt to access our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses — trying to win back money you've lost by gambling more
- Hiding gambling activity or lying about the amount spent
- Spending more time or money on gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Gambling to escape problems or negative emotions
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to reduce or stop gambling
- Experiencing financial difficulties related to gambling
Self-Help Tools
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Time Limits: Automatically end your gaming session after a predetermined time
- Self-Exclusion: Exclude yourself from your account for a period of time
To access these tools, please contact our customer support team or visit your account settings.
Support Organisations
If you are struggling with problem gambling, help is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare — Free, confidential support and counselling service
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (Free, 24/7) - GamStop — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed UK gambling operators simultaneously - Gamblers Anonymous — Peer-support group using a 12-step programme
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic — NHS-commissioned specialist treatment service
Phone: 0203 314 8790
Australia
- Gambling Help Online — Free, confidential counselling service
Website: www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council — Evidence-based information and resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling — Information and referral services
Website: www.ncpgambling.org
National Helpline: 1-800-522-4700 (Free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Website: www.bzga.de
Call to Action
If you believe you have a gambling problem or are struggling to control your gambling, please seek help immediately. There is no shame in asking for support — problem gambling is a recognised health issue, and professional help is available and effective.
Reach out to GamCare, GamStop, Gamblers Anonymous, or any of the organisations listed above. You can also contact our customer support team at any time, and we will assist you in accessing the help you need.
Your wellbeing is our priority. Gamble responsibly, and remember: if it stops being fun, it's time to stop.